Frequently Asked Questions - Families
Why should I choose August Nanny Group?
We understand the importance of finding the perfect caregiver for your family. With our rigorous background checks, optional comprehensive nanny training course, and streamlined interview process, we take the stress out of searching for a nanny. Families can trust that we prioritize safety, professionalism, and compatibility when matching them with a lifelong childcare provider.
How long does the pairing process take?
This process typically takes 2-3 weeks, involving finding qualified nannies, thorough checks, interviews, back and forth communication, and database additions. We also meet with families to grasp their needs. Our specialized matchmaking service uses advanced algorithms to align families with nannies for a lasting relationship.
What is the pairing process?
Upon receiving a family’s initial inquiry and application, we will proceed with scheduling an interview to delve deep to understand unique needs and preferences for a nanny. We will then compile this information into their unique familial file and start working to search our database for nannies who match the criteria. We present families with a vast selection of prepped, screened, and experienced nannies who align with their every wish. Facilitating communication every step of the way, we schedule interviews between the nannies and families, allowing for a personalized connection to form. We will then encourage a trial period before finalizing any decisions, empowering families to make a confident choice on their perfect nanny.
What will the cost be?
It is important to us that families understand our fees upfront which is why we have a dedicated page on our website entirely outlining our pricing structure for families interested in our services.
What is the training course like if I decide I would like it to be completed before hiring?
At August Nanny Group, our comprehensive training course, led by a seasoned New York City nanny, equips nannies with skills for formal roles. Before any purchase is made, we provide a comprehensive overview of our training course. This overview delves into crucial aspects such as family transitioning into traditional manners, the importance of respect, housekeeping traditions, behavioral systems, and guidelines on how a nanny should present themselves with poise and respect.
How will background checks be performed?
We partner with the trusted background check company "Checkr" to conduct thorough screenings, including SSN verification, education verification, and motor vehicle registration search. These detailed checks provide families with valuable insights into potential nannies, aiding in informed decision-making. Families can also opt for higher package levels for increased security measures beyond the standard checks. This flexibility allows families to customize the background check to their needs, reinforcing our commitment to creating a safe and trustworthy environment for all.
Is there a guarantee I will be paired with a nanny?
While we can't promise instant placement with a nanny, we have a vast group of top-notch candidates ready to meet your needs. Our team carefully reviews your family's requirements and preferences to make the best match possible. Rest assured that we will work tirelessly to connect you with a nanny who fits your family's dynamic and cares for your loved ones deeply.